Payment Policy

At MELORAWEAR, we are committed to providing a secure, convenient, and transparent checkout experience. This Payment Policy explains our accepted payment methods, payment processing procedures, transaction security measures, and other important payment-related terms.

By placing an order on our website, you agree to the payment terms outlined below.

1. Accepted Payment Methods

MELORAWEAR accepts the following payment methods, subject to availability at checkout:

American Express
Maestro
Mastercard
Visa
Apple Pay
Google Pay

Available payment options will be displayed during checkout. Payment methods may vary depending on your location, device, card issuer, and payment provider.

All payments must be successfully authorized before an order can be processed.

2. Payment Processing and Order Confirmation

When you place an order, your payment information is submitted to our designated payment service providers for authorization and processing.

Once your payment has been successfully processed, you will receive an order confirmation email containing your order number and purchase details.

If you do not receive your confirmation email, please check your spam or junk folder first. If the email is still missing, contact our customer service team for assistance.

Please note that receiving an order confirmation does not necessarily mean that an order has been shipped. Shipping confirmation and tracking information will be provided separately when applicable.

3. Payment Security and Data Protection

Protecting your payment information is important to us. MELORAWEAR uses third-party payment service providers to facilitate transactions and help protect sensitive payment data.

Depending on the payment method and service provider, security measures may include encryption, secure payment processing systems, fraud detection tools, and payment authentication procedures.

MELORAWEAR does not intentionally store full payment card details on its own systems. Payment information is handled in accordance with the applicable practices and security requirements of the payment providers involved.

For additional protection, we encourage customers to use secure internet connections and avoid entering payment information on public or unsecured networks.

4. Payment Authorization and Declined Transactions

All transactions are subject to authorization by the relevant payment provider, card issuer, or financial institution.

If a payment is declined, unsuccessful, or cannot be verified, your order may not be completed or processed.

Common reasons for a declined payment may include:

Incorrect card or billing information
Insufficient available funds or credit
Restrictions imposed by your card issuer
Additional authentication requirements
Temporary payment processing errors
Security checks triggered by the payment provider

If your payment is declined, please verify your billing details, contact your bank or card issuer if necessary, or try another available payment method.

MELORAWEAR cannot guarantee successful authorization by a third-party financial institution and is not responsible for delays caused by authorization failures outside our reasonable control.

5. Pricing and Currency

Unless otherwise indicated on our website, product prices and order totals are displayed in United States Dollars (USD).

Your final order total will be shown at checkout before you submit your payment. It may include applicable shipping charges, discounts, and taxes where required.

If you use a payment method linked to an account in another currency, your bank or payment provider may convert the transaction into your local currency. Exchange rates and foreign transaction fees may apply according to your provider's terms.

MELORAWEAR does not control exchange rates or additional fees charged by your bank or payment provider.

6. Taxes, Shipping Fees, and Additional Charges

Any applicable taxes and shipping fees will be displayed during checkout where required and available for calculation.

Customers are responsible for reviewing the final order total before completing a purchase.

If your bank, card issuer, or payment provider applies additional service fees or foreign transaction charges, those charges are determined by the relevant provider and are not controlled by MELORAWEAR.

7. Order Verification and Fraud Prevention

To help protect our customers and our business, MELORAWEAR may conduct reasonable order verification and security checks before processing or shipping an order.

Additional verification may be required if a transaction appears unusual, payment authorization is incomplete, or information needs to be confirmed by the relevant payment provider.

We reserve the right to delay processing, request appropriate verification, or cancel an order when there are reasonable grounds to suspect unauthorized payment activity, fraud, or a violation of our store policies.

If an order is canceled after payment has been collected, any refund due will be issued to the original payment method, subject to the applicable payment provider's processing procedures.

We will handle customer information in accordance with our Privacy Policy and applicable laws.

8. Duplicate Charges and Payment Disputes

If you believe you have been charged more than once for the same order, please contact us with your order number and relevant transaction details so that we can investigate.

If a payment appears on your statement but your order was not confirmed, please contact our customer service team before submitting another payment, where practical, to help avoid duplicate transactions.

If you notice an unauthorized transaction, contact your bank or card issuer promptly and notify us so that the matter can be reviewed.

9. Refunds and Payment Reversals

Approved refunds will generally be issued to the original payment method used for the purchase unless otherwise required by applicable law or agreed through an authorized alternative process.

After a refund is initiated, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.

Refund eligibility, return conditions, and processing procedures are governed by our Return and Refund Policy.

Please note that the time needed for a refund to appear on your statement is not entirely within MELORAWEAR's control.

10. Changes to This Payment Policy

MELORAWEAR reserves the right to update or revise this Payment Policy when necessary to reflect changes in our payment procedures, available payment methods, business operations, or applicable legal requirements.

Any revised version will be published on this page with an updated effective date where appropriate.

We encourage customers to review this page periodically to stay informed about our payment terms.